What is the Porsche ID?
The Porsche ID is a verified personal e-mail address that is used as the user name for My Porsche and the Porsche Online Shop. You can use the Porsche ID to log in to many Porsche services, websites, apps and certain vehicle models.
I am registering on My Porsche right now. Why can't I get to the next step?
If the password does not meet the specifications, you will not be able to continue with registration. The password must meet the following requirements:
The password must be at least 8 characters long.
The password must contain at least one uppercase letter.
The password must contain at least one number.
The password must contain at least one special character (e.g. !§$%&?!).
How do I benefit from registering in My Porsche?
Your personal information (e.g. contact details, delivery addresses or payment request) will remain available to you, so that you can contact us more quickly and conveniently. All adjustments are completed with just a few clicks through your My Porsche profile.
I gave the wrong e-mail address for registration by mistake. What should I do?
Your e-mail address for registration can be changed by your Porsche partner or Customer Interaction Center.
I have forgotten my password – what can I do?
If you have forgotten your password, you can reset it at any time using the My Porsche login page.
Alternatively, you can choose to log in without a password during the login process. You will then receive an email with a link to your Porsche ID account.
Can I delete my Porsche ID?
You can delete your Porsche ID account in My Porsche under Menu > Login & Security. If you delete your Porsche ID account, you will no longer have online access to your services. Your customer data saved with Porsche will be retained. If you also want your customer data to be deleted, please contact the Customer Interaction Center.
Can I change my Porsche ID?
You cannot change your Porsche ID yourself. Please contact the Customer Interaction Center.
How can I change my password?
To change your password, please log in using your Porsche ID. You can then change the password in your account.
How can I create a Porsche ID?
Simply register here for your personal Porsche ID.