Question 1

What types of delivery are offered?

Accepted Answer

Two delivery methods are offered: "Standard delivery" and, for bulky items, "Forwarding company".

Question 2

How high are the shipment costs?

Accepted Answer

The delivery method as well as the amount of the shipping costs depend on the product and the respective seller. This information is included in the details provided for each product.

Question 3

What carrier is used to deliver my order?

Accepted Answer

Deliveries are made by DHL.

Question 4

When will I receive my order?

Accepted Answer

Delivery will be made to you within 5-7 business days of receipt by us of your order, depending on availability of the goods.

Question 5

How can I check my order or delivery status?

Accepted Answer

In the email you receive confirming delivery there is a link which you can follow to track your order or just click here: My orders.

Question 6