Delivery & Shipment
What types of delivery are offered?
Two delivery methods are offered: "Standard delivery" and, for bulky items, "Forwarding company".
How high are the shipment costs?
The delivery method as well as the amount of the shipping costs depend on the product and the respective seller. This information is included in the details provided for each product.
What carrier is used to deliver my order?
Deliveries are made by DHL.
When will I receive my order?
According to our General Terms and Conditions, delivery will be made to you within seven working days of receipt by us of your order, depending on availability of the goods.
How can I check my order or delivery status?
In the email you receive confirming delivery there is a link which you can follow to track your order or just click here: My orders.
Where can I view the current order/delivery status?
You can find your orders and all related information in the dropdown menu in the upper right corner next to your name. Or just click the link here: my orders
In order for our UK customers to be able to shop in usual fashion at Porsche Shop, we take care of customs clearance and imports into the UK. The prices shown on the website include duties and taxes. Our warehouse remains in Germany. Despite current challenges, we continue to service our customers as best we can. Current circumstances may cause some delays in transit. This applies both to the delivery of our goods and to the return of goods to our warehouse. Credit notes may therefore also be the subject of delays. We kindly ask for your understanding.