Delivery & Shipment
What types of delivery are offered?
The following delivery methods are offered: standard delivery/express and, for bulky items, forwarding company.
How high are the shipment costs?
The delivery method as well as the amount of the shipping costs depend on the product and the respective seller. This information is included in the details provided for each product.
What carrier is used to deliver my order?
Deliveries are made by DHL.
When will I receive my order?
Delivery will be made to you within 5-7 business days of receipt by us of your order, depending on availability of the goods.
How can I check my order or delivery status?
In the email you receive confirming delivery there is a link which you can follow to track your order or just click here: My orders.
Where can I view the current order/delivery status?
You can find your orders and all related information in the dropdown menu in the upper right corner next to your name. Or just click the link here: My orders.