Delivery & Shipment
What types of delivery are offered?
The delivery terms 'Standard delivery' and, in the case of bulky products, 'Freight' are offered.
How high are the shipment costs?
The delivery method and shipping costs depend on the product. This information will be shown after you enter your address at checkout.
Which shipping provider will deliver my order?
Deliveries are made by DHL.
When will I receive my order?
According to our General Terms and Conditions, delivery will be made to you within seven working days of receipt by us of your order, depending on availability of the goods.
How can I check my order or delivery status?
In the email you receive confirming delivery there is a link which you can follow to track your order or just click here: My orders.
Do the prices for Switzerland include taxes and customs duties?
Yes, all our prices for deliveries to Switzerland include VAT and all customs duties.
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