Delivery & Shipment
The following delivery methods are offered: standard shipping, express shipping and special freight for oversized items.
Delivery method and shipping costs vary for the product. This information is included in the details provided for each product.
Standard and express deliveries are fulfilled using FedEx. Specialty freight will vary depending on the product.
Express orders typically arrive within 3–5 business days. Standard shipping arrives within 5–7 business days. Specialty freight arrives within 7–10 business days. Express orders placed before 10:30 AM PST on business days are processed the same day.
How can I check my order or delivery status?
Your delivery confirmation email includes a tracking link. You can also view your orders here: My orders.
For additional assistance, contact our Customer Service Center at customerservice@porsche-design.com.
In your delivery confirmation email, there is a link you can click to track your order. You can also find your orders and other relevant information by clicking here: My orders.
For the Porsche Wall Charger Connect, please contact 1-800-PORSCHE or email shop@porsche.us
You can find your orders and all related information in the dropdown menu in the upper right corner next to your name. Or just click the link here: My orders.
Before you sign for your surfboard, open the box and inspect the surfboard for damages. Once the board is signed for, the shipping company is not liable for damages. To avoid issues with shipping claims, DO NOT sign for your package until you do a thorough inspection of the board.