Porsche ID

What is a Porsche ID?

Your Porsche ID is a verified personal email address that is used as the username for My Porsche and the online Porsche Shop. You can use your Porsche ID to login to many Porsche services, websites, apps and certain vehicle models.

I am registering on My Porsche right now. Why can't I get to the next step?

If the password does not meet the specifications, you will not be able to continue with registration.

The password must meet the following requirements:

The password must be at least 8 characters long.

The password must contain at least one uppercase letter.

The password must contain at least one number.

The password must contain at least one special character (e.g. !§$%&?!).

What is the benefit of registering in My Porsche?

Your personal information (e.g. contact details, delivery addresses or payment request) will remain available to you, so that you can contact us more quickly and conveniently. Your order history and tracking information can be easily accessed through My Porsche

I provided the wrong email address during registration by mistake. What should I do?

Your registered email address can be changed by contacting the Customer Interaction Centre.

I have forgotten my password – what can I do?

If you have forgotten your password, you can reset it at any time using the My Porsche login page. Alternatively, you can choose to login without a password during the login process. You will then receive an email with a link to your Porsche ID account.

Can I delete my Porsche ID?

You can delete your Porsche ID account in My Porsche under Menu > Login & Security. If you delete your Porsche ID account, you will no longer have online access to your services. Your customer data saved with Porsche will be retained. If you also want your customer data to be deleted, please contact privacy@porsche.ca.

Can I change my Porsche ID?

You cannot change your Porsche ID yourself. Please contact the Customer Interaction Centre

How can I change my password?

To change your password, please login using your Porsche ID. You can then change the password in your account.

How can I create a Porsche ID?

Simply register here to create your personal Porsche ID.